Thank you for considering our return policy. We strive to provide high-quality products and services to our customers, and we understand that sometimes items may need to be returned. Please review the following information carefully to ensure that you understand our return policy and procedures.
30-Day Return Policy: If you are not satisfied with your purchase, you may request a return within 30 days after receiving your item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase. Please note that items sent back to us without first requesting a return will not be accepted.
Damages and Issues: Upon receiving your order, please inspect it carefully. If the item is defective, damaged, or you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.
Exceptions / Non-Returnable Items: Certain items cannot be returned, such as perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable. If you have any questions or concerns about your specific item, please contact us.
Exchanges: If you want to exchange an item, the fastest way is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling Off Period: If you are in the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.
Refunds: Once we receive and inspect your return, we will notify you whether the refund is approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at YeashooSupport.com.
At Yeashoo, we are committed to providing our customers with a seamless and hassle-free return experience. We understand that returning an item can be a frustrating process, which is why we have streamlined our return procedures to make it as easy as possible for you.
To initiate a return, please contact us through YeashooSupport.com. Our friendly customer service team will guide you through the process and provide you with a return shipping label and instructions on how to send your package back to us. We highly recommend that you use our return shipping label to ensure that your return is processed correctly.
Once we receive your returned item, we will inspect it thoroughly to ensure that it meets our return policy requirements. If the return is approved, we will issue a refund to your original payment method within 10 business days. Please note that if the item does not meet our return policy requirements, we reserve the right to reject the return.
If you have any questions or concerns about our return policy, please don't hesitate to contact us. Our customer service team is available to assist you in any way we can. At Yeashoo, we are committed to providing our customers with the best possible shopping experience, and we look forward to serving you again in the future.